ClearSale incident

Backlog of orders in the analyzer

Resolved after 58 minutes, affecting API, on August 13, 2026.

resolved Aug 13, 2026, 07:16 PM UTC

We would like to inform you that our team has worked to normalize and correct this incident scenario. If you notice anything unusual, please contact our support team at [email protected].

Started
Aug 13, 2026, 06:17 PM UTC
Resolved
Aug 13, 2026, 07:16 PM UTC
Duration
58m
Detected by Pingoru
Aug 13, 2026, 06:17 PM UTC

Affected components

API

Update timeline

  1. investigating Aug 13, 2026, 06:17 PM UTC

    We would like to inform you that we are experiencing a period of instability with the analyzer, and our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

  2. investigating Aug 13, 2026, 06:35 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 13, 2026, 07:16 PM UTC

    We would like to inform you that our team has worked to normalize and correct this incident scenario. If you notice anything unusual, please contact our support team at [email protected].

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