ClearSale incident

Instability in Shopify order status updates

Resolved after 1 hour 19 minutes, affecting Shopify, on July 28, 2026.

resolved Jul 28, 2026, 04:05 PM UTC

We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]

Started
Jul 28, 2026, 02:46 PM UTC
Resolved
Jul 28, 2026, 04:05 PM UTC
Duration
1h 19m
Detected by Pingoru
Jul 28, 2026, 02:46 PM UTC

Affected components

Shopify

Update timeline

  1. investigating Jul 28, 2026, 02:46 PM UTC

    We are currently experiencing instability regarding Shopify order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.

  2. resolved Jul 28, 2026, 04:05 PM UTC

    We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]

Your product runs on more than ClearSale

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →