ClearSale incident

[API accounts ClearSale] Degraded Performance

Resolved after 22 minutes, affecting API, on September 10, 2026.

investigating Sep 10, 2026, 01:41 PM UTC

We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.

Started
Sep 10, 2026, 01:41 PM UTC
Resolved
Sep 10, 2026, 02:03 PM UTC
Duration
22m
Detected by Pingoru
Sep 10, 2026, 01:41 PM UTC

Affected components

API

Update timeline

  1. investigating Sep 10, 2026, 01:41 PM UTC

    We are currently investigating an incident affecting the Accounts API, which is impacting the order integration process into our database. As a result, some orders may experience delays in processing, synchronization, or successful registration within downstream systems. Our team is working to restore normal service as quickly as possible.

  2. resolved Sep 10, 2026, 02:03 PM UTC

    This incident has been resolved.

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