ClearSale incident
Woocommerce/Bigcomerce - Instability in order status updates
Resolved after 29 minutes, affecting BigCommerce and WooCommerce, on August 14, 2026.
We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]
Affected components
Update timeline
- investigating Aug 14, 2026, 04:25 PM UTC
We are currently experiencing instability affecting WooCommerce/BigCommerce order status updates. Our technical team is actively working to analyze and resolve the issue in order to restore normal operations as soon as possible.
- resolved Aug 14, 2026, 04:54 PM UTC
We are pleased to inform you that our technical team has addressed the issue, and the application is now functioning normally. If the problem occurs again, please contact our support team via email at [email protected]
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