Resolved after 6 hours 3 minutes, affecting Shopify, on September 14, 2026.
We are currently experiencing an issue affecting the integration of orders from the Shopify eCommerce platform. As a result, some newly placed orders may be delayed or may not be synchronized correctly with downstream systems. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
Affected components
Update timeline
- investigating Sep 14, 2026, 08:41 PM UTC
We are currently experiencing an issue affecting the integration of orders from the Shopify eCommerce platform. As a result, some newly placed orders may be delayed or may not be synchronized correctly with downstream systems. Our technical team is actively investigating the issue and working to restore normal service as quickly as possible. We will provide further updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
- resolved Sep 15, 2026, 02:45 AM UTC
This incident has been resolved.
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