ClearSale incident

No access to the Client Portal

Critical Vendor's status page →

Resolved after 2 hours 48 minutes, affecting Client Portal, on January 15, 2026.

investigating Jan 15, 2026, 08:33 PM UTC

This incident has been resolved.

Started
Jan 15, 2026, 05:45 PM UTC
Resolved
Jan 15, 2026, 08:33 PM UTC
Duration
2h 48m
Detected by Pingoru
Jan 15, 2026, 05:45 PM UTC

Affected components

Client Portal

Update timeline

  1. investigating Jan 15, 2026, 05:45 PM UTC

    We are investigating an issue affecting our customers connecting to the Client Portal tool. As soon as we have news, we will communicate.

  2. investigating Jan 15, 2026, 08:33 PM UTC

    This incident has been resolved.

  3. resolved Jan 15, 2026, 08:33 PM UTC

    This incident has been resolved.

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