Resolved after 3 hours 55 minutes, affecting Shopify, on June 17, 2026.
Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.
Affected components
Shopify
Update timeline
- investigating Jun 17, 2026, 02:10 PM UTC
We've identified a degradation in the analysis of orders originating from the Shopify plugin. Our technical team is already working to restore service as quickly as possible.
- investigating Jun 17, 2026, 02:13 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 17, 2026, 02:39 PM UTC
Our teams worked on the analysis and resolution of the incident. At the moment, the service has been normalized and remains under monitoring.
- resolved Jun 17, 2026, 06:06 PM UTC
This incident has been resolved.
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