Cadmium incident

Service disruption

Resolved after 9 hours 32 minutes, affecting Registration and Elevate and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 09:28 PM UTC

The issue has been resolved. We will share root cause analysis as soon as possible.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:55 AM UTC
Resolved
Nov 18, 2025, 09:28 PM UTC
Duration
9h 32m
Detected by Pingoru
Nov 18, 2025, 11:55 AM UTC

Affected components

RegistrationElevateEducation HarvesterConference365WebsiteMobile AppExpo HarvesterEthosCEmyCadmiumSurvey Magnet

Update timeline

  1. identified Nov 18, 2025, 11:55 AM UTC

    We are monitoring an issue with Cloudflare that is disrupting access to some Cadmium services. Cloudflare status can be checked at www.cloudflarestatus.com and we will update this page when we have more information.

  2. monitoring Nov 18, 2025, 02:51 PM UTC

    Cloudflare has implemented a fix and is reporting that service is returning to normal. We will continue to monitor the situation.

  3. identified Nov 18, 2025, 03:16 PM UTC

    We are aware of disrupted service to EthosCE and are investigating.

  4. monitoring Nov 18, 2025, 06:14 PM UTC

    EthosCE service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify support.

  5. resolved Nov 18, 2025, 09:28 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.

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