Resolved after 2 days 16 hours, affecting myCadmium, on October 16, 2026.
A fix has been implemented and we are monitoring the results. All users should now be able to access myCadmium.
Affected components
myCadmium
Update timeline
- investigating Oct 16, 2026, 08:54 PM UTC
We are currently investigating an issue affecting the ability for some users to access myCadmium. We will provide an update within the next 30 minutes.
- identified Oct 16, 2026, 09:06 PM UTC
This issue has been identified and we are actively working to restore access for all users.
- monitoring Oct 16, 2026, 09:29 PM UTC
A fix has been implemented and we are monitoring the results. All users should now be able to access myCadmium.
- resolved Oct 19, 2026, 01:18 PM UTC
This incident has been resolved and access has been restored for all users.
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