Resolved after 6 days 20 hours, affecting Elevate, on October 1, 2026.
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
Affected components
Update timeline
- investigating Oct 01, 2026, 09:20 PM UTC
Our team is aware there is a service disruption and is working swiftly to identify the root cause.
- identified Oct 01, 2026, 09:22 PM UTC
The root cause has been identified, and our team is working as quickly as possible to fix the issue. Thank you for your patience! We will provide an update as soon as we have more information.
- monitoring Oct 01, 2026, 09:27 PM UTC
A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.
- resolved Oct 08, 2026, 05:59 PM UTC
This issue has been resolved.
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