BigCommerce incident
Intermittent Availability Issues for Australian-hosted stores
Minor Vendor's status page →
Resolved after 25 minutes, affecting API & Webhooks and Control Panel and 1 more, on August 21, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
API & WebhooksControl PanelStorefront
Update timeline
- identified Aug 21, 2026, 12:35 AM UTC
BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.
- monitoring Aug 21, 2026, 12:40 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 01:00 AM UTC
This incident has been resolved.
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