BigCommerce incident

Delayed Data in Analytics Reports

Resolved after 1 hour 29 minutes, affecting Reporting & Analytics, on October 14, 2026.

monitoring Oct 14, 2026, 07:21 PM UTC

BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.

Started
Oct 14, 2026, 07:21 PM UTC
Resolved
Oct 14, 2026, 08:50 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 14, 2026, 07:21 PM UTC

Affected components

Reporting & Analytics

Update timeline

  1. monitoring Oct 14, 2026, 07:21 PM UTC

    BigCommerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.

  2. resolved Oct 14, 2026, 08:50 PM UTC

    This incident has been resolved.

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