BigCommerce incident
Storefront Search Stability Issues for Subset of US Stores
Minor Vendor's status page →
Resolved after 33 minutes, affecting Storefront, on October 14, 2026.
A fix has been implemented and we are continuing to actively monitor search stability.
Affected components
Storefront
Update timeline
- identified Oct 14, 2026, 09:08 AM UTC
Commerce Engineers are investigating an issue impacting latency and availability of storefront search requests for a subset of US stores.
- investigating Oct 14, 2026, 09:09 AM UTC
We are currently investigating this issue.
- monitoring Oct 14, 2026, 09:15 AM UTC
A fix has been implemented and we are continuing to actively monitor search stability.
- resolved Oct 14, 2026, 09:42 AM UTC
This incident has been resolved.
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