Resolved after 4 hours 33 minutes, on February 12, 2026.
We have received confirmation that the earlier fix has resolved the Scribe note generation issue. Previously affected notes can be generated successfully by accessing the consultation and regenerating the note. Apologies for any inconvenience this has caused. Please do reach out if you're still having any issues.
Update timeline
- investigating Feb 12, 2026, 11:15 AM UTC
We've received some reports of a recent issue related to Scribe note generation. We're currently investigating this and will provide an update once we have more news.
- monitoring Feb 12, 2026, 02:14 PM UTC
We have released a fix for the Scribe note generation issue and will be monitoring this to ensure it resolves the issue. Please do reach out if you're still experiencing any Scribe note generation issues.
- resolved Feb 12, 2026, 03:49 PM UTC
We have received confirmation that the earlier fix has resolved the Scribe note generation issue. Previously affected notes can be generated successfully by accessing the consultation and regenerating the note. Apologies for any inconvenience this has caused. Please do reach out if you're still having any issues.
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