Resolved after 40 minutes, affecting Accurx Mobile and Accurx Scribe, on October 6, 2026.
Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Affected components
Update timeline
- investigating Oct 06, 2026, 05:39 PM UTC
We're currently aware of an issue affecting Accurx Scribe where the Scribe screen may get stuck on a persistent spinning wheel. We're investigating this now and will provide an update shortly.
- resolved Oct 06, 2026, 06:20 PM UTC
Thank you for your patience, and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems with Scribe, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
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