Resolved after 2 minutes, affecting Accurx Web and Accurx Desktop Toolbar and 1 more, on October 1, 2026.
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Affected components
Update timeline
- investigating Oct 01, 2026, 09:28 AM UTC
We've received some reports of a recent issue where users are seeing an 'authentication failed' error message when accessing Scribe. We're currently investigating this and will provide an update shortly.
- resolved Oct 01, 2026, 09:31 AM UTC
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Your product runs on more than Accurx
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services