Accurx incident

Accurx Toolbar Loading Issue

Resolved after 1 day 20 hours, affecting Accurx Desktop Toolbar, on October 7, 2026.

resolved Oct 09, 2026, 10:49 AM UTC

Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]

Started
Oct 07, 2026, 02:38 PM UTC
Resolved
Oct 09, 2026, 10:49 AM UTC
Duration
1d 20h
Detected by Pingoru
Oct 07, 2026, 02:38 PM UTC

Affected components

Accurx Desktop Toolbar

Update timeline

  1. investigating Oct 07, 2026, 02:38 PM UTC

    We've received some reports of a recent issue where users may see a blank white screen when composing a message. We're currently investigating this and will provide an update shortly.

  2. resolved Oct 09, 2026, 10:49 AM UTC

    Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue is now resolved and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]

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