Resolved after 1 hour 4 minutes, affecting Accurx Patient Facing Services and Accurx Desktop Toolbar, on March 16, 2026.
Following our earlier investigation, we have now fully resolved the issues affecting our EMIS integration. The system latency and connectivity errors impacting attaching documents and loading patient information and saving to records have been addressed,
Affected components
Update timeline
- investigating Mar 16, 2026, 09:20 AM UTC
We are investigating an issue affecting our EMIS integration that is causing connectivity errors and slowness. Users may receive error messages stating they are unable to connect to the medical system. Our team is working to resolve these service interruptions as quickly as possible, and we apologise for the inconvenience this has caused.
- resolved Mar 16, 2026, 10:24 AM UTC
Following our earlier investigation, we have now fully resolved the issues affecting our EMIS integration. The system latency and connectivity errors impacting attaching documents and loading patient information and saving to records have been addressed,
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