Accurx incident
We're experiencing high message delivery failure rates to O2.
Resolved after 1 hour 43 minutes, affecting Accurx Web and Accurx Desktop Toolbar, on April 23, 2026.
We are pleased to report that this issue is now resolved and messages are being sent successfully. The incident primarily affected SMS delivery to O2 customers between 12:18 and 13:45. Please resend any messages that failed to deliver during this time period. If you have any questions or need help, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Affected components
Update timeline
- investigating Apr 23, 2026, 12:07 PM UTC
We've received some reports of a recent issue. We're currently investigating this and will provide an update shortly. Next Update Due:
- resolved Apr 23, 2026, 01:51 PM UTC
We are pleased to report that this issue is now resolved and messages are being sent successfully. The incident primarily affected SMS delivery to O2 customers between 12:18 and 13:45. Please resend any messages that failed to deliver during this time period. If you have any questions or need help, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
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