Resolved after 1 hour 36 minutes, affecting Accurx Scribe, on April 27, 2026.
This incident has been resolved, and normal latency has been restored. If you continue to experience issues, please close and reopen the Accurx toolbar and refresh Accurx Web if you are an Accurx Web user.
Affected components
Update timeline
- investigating Apr 27, 2026, 09:17 AM UTC
We've received some reports of a recent issue affecting Scribe. We're currently investigating this and will provide an update shortly.
- investigating Apr 27, 2026, 09:21 AM UTC
Scribe slow to respond/unresponsive We're investigating an identified issue with Scribe servers. Users may see longer response times and requests may fail.
- monitoring Apr 27, 2026, 10:48 AM UTC
Accurx Scribe servers slow to respond/unresponsive Fixes have been applied, and normal latency has been restored. Please close and reopen the Accurx toolbar and/or refresh Accurx Web if you are an Accurx Web Scribe user.
- resolved Apr 27, 2026, 10:54 AM UTC
This incident has been resolved, and normal latency has been restored. If you continue to experience issues, please close and reopen the Accurx toolbar and refresh Accurx Web if you are an Accurx Web user.
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