Resolved after 1 hour 27 minutes, on July 3, 2026.
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue was resolved at 16:00 on Friday and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here: https://support.accurx.com/en/ or by emailing [email protected]
Update timeline
- investigating Jul 03, 2026, 02:32 PM UTC
Current Status: Identifying issues affecting multiple Accurx services Summary of Impact: Users are currently experiencing widespread disruptions across most Accurx features and general functionality. Current Progress: Our team is currently investigating potential triggers to establish the root cause of this system-wide disruption and restore full functionality as a priority. Next Update: An update will be provided as soon as more information becomes available.
- investigating Jul 03, 2026, 03:20 PM UTC
Current Status: Monitoring recovery across Accurx services Summary of Impact: Users previously experienced widespread disruptions across the majority of Accurx features. Most services are now beginning to recover, and functionality is returning to normal. Current Progress: Our team is currently monitoring the recovery process closely and checking system stability to ensure all services remain stable.
- monitoring Jul 03, 2026, 03:23 PM UTC
Current Status: Monitoring recovery across Accurx services Summary of Impact: Users previously experienced widespread disruptions across the majority of Accurx features. Most services are now beginning to recover, and functionality is returning to normal. Current Progress: Our team is currently monitoring the recovery process closely and checking system stability to ensure all services remain stable.
- resolved Jul 03, 2026, 04:00 PM UTC
Thank you for your patience and we apologise for any inconvenience caused. We are pleased to report that this issue was resolved at 16:00 on Friday and normal services have resumed. If you are continuing to experience any problems, please reach out to our Support Team by clicking here: https://support.accurx.com/en/ or by emailing [email protected]
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