Accurx incident
Investigating Toolbar Login Issues in the Wolverhampton Area
Resolved after 2 hours 7 minutes, affecting Accurx Desktop Toolbar, on June 1, 2026.
Current Status: Resolved Summary of Impact: Users in the Wolverhampton area were temporarily unable to log into the Accurx toolbar due to an underlying regional network issue. Current Progress: Practices in the area have confirmed that connectivity has been restored and the issue is now resolved. If you continue to experience difficulties, please update your toolbar by running our Utility tool in this article here "running our Utility tool in this article here": https://support.accurx.com/en/articles/3223432-how-to-use-the-accurx-utility-tool and contact your local IT team. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
Affected components
Update timeline
- investigating Jun 01, 2026, 07:37 AM UTC
Current Status: Investigating Login Issues in Wolverhampton Summary of Impact: Users located in the Wolverhampton area are currently experiencing issues logging into the Accurx toolbar. Initial indications suggest this may be related to a local network disruption. Please raise this with your local IT Service Desk. Current Progress: Our team is currently investigating potential triggers. Next Update: In 1 hour.
- resolved Jun 01, 2026, 09:44 AM UTC
Current Status: Resolved Summary of Impact: Users in the Wolverhampton area were temporarily unable to log into the Accurx toolbar due to an underlying regional network issue. Current Progress: Practices in the area have confirmed that connectivity has been restored and the issue is now resolved. If you continue to experience difficulties, please update your toolbar by running our Utility tool in this article here "running our Utility tool in this article here": https://support.accurx.com/en/articles/3223432-how-to-use-the-accurx-utility-tool and contact your local IT team. If you are continuing to experience any problems, please reach out to our Support Team by clicking here "Support Team by clicking here": https://support.accurx.com/en/ or by emailing [email protected]
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