Accurx incident

Issues using Accurx with EMIS Web

Resolved after 14 minutes, on September 29, 2026.

resolved Sep 29, 2026, 12:25 PM UTC

The issue affecting Accurx for EMIS Web practices has been resolved. We are sorry for the disruption.

Started
Sep 29, 2026, 12:11 PM UTC
Resolved
Sep 29, 2026, 12:25 PM UTC
Duration
14m
Detected by Pingoru
Sep 29, 2026, 12:11 PM UTC

Update timeline

  1. monitoring Sep 29, 2026, 12:11 PM UTC

    The issue affecting Accurx for EMIS Web practices has been fixed, and Accurx is working as normal. Impact & Cause Between approximately 10:50 and 12:15 BST today, some EMIS Web practices experienced errors or delays when composing messages or working with attachments in Accurx. This was caused by a service issue at EMIS, which they have acknowledged. Monitoring & Next Steps The errors have now stopped. We are monitoring closely to make sure the service stays stable.

  2. resolved Sep 29, 2026, 12:25 PM UTC

    The issue affecting Accurx for EMIS Web practices has been resolved. We are sorry for the disruption.

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