Resolved after 1 hour 17 minutes, affecting Accurx Scribe, on September 29, 2026.
The authentication issue affecting Accurx Scribe has been resolved. Our integration partner reverted the change that caused the disruption, and authentication error rates have returned to normal. We're very sorry to any users impacted this morning.
Affected components
Update timeline
- investigating Sep 29, 2026, 09:15 AM UTC
We've received reports of a recent issue affecting Accurx Scribe. Some users may see an authentication failed error message. We're currently investigating this and will provide an update shortly
- monitoring Sep 29, 2026, 10:18 AM UTC
The authentication issue affecting Accurx Scribe has largely been resolved. We are continuing to monitor the service while we work with our integration partner to confirm full stability.
- resolved Sep 29, 2026, 10:33 AM UTC
The authentication issue affecting Accurx Scribe has been resolved. Our integration partner reverted the change that caused the disruption, and authentication error rates have returned to normal. We're very sorry to any users impacted this morning.
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