Yext incident

Widespread Outages in Content and Management APIs, Yext.com, and Customer Portal

Resolved after 34 minutes, affecting Content API and Content Portal and 1 more, on December 5, 2025.

resolved Dec 05, 2025, 09:43 AM UTC

Cloudflare is reporting that the incident is resolved, and all Yext systems have been restored to normal functionality.

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Started: Dec 05, 2025, 09:08 AM UTC
Resolved: Dec 05, 2025, 09:43 AM UTC
Duration: 34m
Detected by Pingoru: Dec 05, 2025, 09:08 AM UTC

Affected components

Content APIContent PortalCustomer Portal Login

Update timeline

identified Dec 05, 2025, 09:08 AM UTC

We are experiencing widespread outages in our APIs and Customer Portal due to an ongoing incident with our CDN provider, Cloudflare. https://www.cloudflarestatus.com/incidents/lfrm31y6sw9q
monitoring Dec 05, 2025, 09:19 AM UTC

Cloudflare is reporting that the issue has been mitigated. Yext APIs and the customer platform have been restored to normal functionality. We will continue to monitor the situation.
resolved Dec 05, 2025, 09:43 AM UTC

Cloudflare is reporting that the incident is resolved, and all Yext systems have been restored to normal functionality.

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