Yext incident

Inbound Voice Service Degradation

Resolved after 1 hour 14 minutes, affecting Hearsay Relate, on September 3, 2026.

monitoring Sep 03, 2026, 04:55 PM UTC

A fix has been deployed to address the inbound voice issue affecting a subset of users.

Started
Sep 03, 2026, 04:26 PM UTC
Resolved
Sep 03, 2026, 05:41 PM UTC
Duration
1h 14m
Detected by Pingoru
Sep 03, 2026, 04:26 PM UTC

Affected components

Hearsay Relate

Update timeline

  1. identified Sep 03, 2026, 04:26 PM UTC

    We are currently investigating an issue affecting inbound voice services for a subset of users. Impacted users may experience issues receiving inbound calls. Our engineering team is actively investigating the cause and working to restore normal service as quickly as possible. Outbound voice services are not currently known to be affected. We will provide another update as more information becomes available.

  2. monitoring Sep 03, 2026, 04:55 PM UTC

    A fix has been deployed to address the inbound voice issue affecting a subset of users.

  3. resolved Sep 03, 2026, 05:41 PM UTC

    This incident has been resolved.

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