Xactus incident

Multiple products experiencing disruption

Resolved after 2 hours 18 minutes, affecting Xactus360 and FraudX, on April 30, 2026.

monitoring Apr 30, 2026, 11:14 PM UTC

A fix has been implemented and we are monitoring the results. It may take up to an hour for the fix to fully take effect.

Started: Apr 30, 2026, 09:55 PM UTC
Resolved: May 01, 2026, 12:13 AM UTC
Duration: 2h 18m
Detected by Pingoru: Apr 30, 2026, 09:55 PM UTC

Affected components

Xactus360FraudX

Update timeline

identified Apr 30, 2026, 09:55 PM UTC

We are aware of a condition that is causing some products to behave unexpectedly. A fix has been identified and is currently being deployed.
monitoring Apr 30, 2026, 11:14 PM UTC

A fix has been implemented and we are monitoring the results. It may take up to an hour for the fix to fully take effect.
resolved May 01, 2026, 12:13 AM UTC

This incident has been resolved.

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