Resolved after 1 day 3 hours, affecting Social Security VerificationX, on October 19, 2026.
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored. We will provide another update as more information becomes available.
Affected components
Update timeline
- investigating Oct 19, 2026, 02:48 PM UTC
Social Security VerificationX is experiencing processing delays due to an upstream SSA service issue affecting both CBSV and eCBSV. Customers can continue submitting SSA-89 orders; processing and completion are delayed. Orders will be processed and completed once service is restored. We will provide another update as more information becomes available.
- resolved Oct 20, 2026, 06:04 PM UTC
This incident has been resolved.
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