Resolved after 4 days 20 hours, affecting Undisclosed DebtX, on September 14, 2026.
Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.
Affected components
Undisclosed DebtX
Update timeline
- investigating Sep 14, 2026, 09:55 PM UTC
Select Undisclosed DebtX requests sent to TransUnion from 9/11/2026 to 9/13/2026 have had their processing delayed with the response "Could not match on Name & Address". We are working with TransUnion to resolve this.
- resolved Sep 19, 2026, 06:16 PM UTC
This incident has been resolved.
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