Xactus incident

Experian Credit Service Disruption

Resolved after 58 minutes, affecting Credit - Experian, on July 24, 2026.

monitoring Jul 24, 2026, 12:13 PM UTC

Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.

Other major vendors with incidents that started within 30 minutes of this one

And 1 more: Stripe.

Started
Jul 24, 2026, 11:30 AM UTC
Resolved
Jul 24, 2026, 12:28 PM UTC
Duration
58m
Detected by Pingoru
Jul 24, 2026, 11:30 AM UTC

Affected components

Credit - Experian

Update timeline

  1. investigating Jul 24, 2026, 11:30 AM UTC

    We are investigating elevated error rates affecting credit requests to Experian.

  2. identified Jul 24, 2026, 11:58 AM UTC

    Experian has confirmed an issue impacting their service. This is not specific to Xactus.

  3. monitoring Jul 24, 2026, 12:13 PM UTC

    Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.

  4. resolved Jul 24, 2026, 12:28 PM UTC

    This incident has been resolved.

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