Resolved after 58 minutes, affecting Credit - Experian, on July 24, 2026.
Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.
Other major vendors with incidents that started within 30 minutes of this one
And 1 more: Stripe.
Affected components
Credit - Experian
Update timeline
- investigating Jul 24, 2026, 11:30 AM UTC
We are investigating elevated error rates affecting credit requests to Experian.
- identified Jul 24, 2026, 11:58 AM UTC
Experian has confirmed an issue impacting their service. This is not specific to Xactus.
- monitoring Jul 24, 2026, 12:13 PM UTC
Requests to Experian are beginning to return successfully. We are continuing to monitor for stability.
- resolved Jul 24, 2026, 12:28 PM UTC
This incident has been resolved.
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