Resolved after 1 hour 5 minutes, affecting Experian, on October 29, 2025.
We are no longer seeing errors with Precise ID or credit pulls. Xactus is re-submitting any requests that failed during this incident.
Affected components
Update timeline
- investigating Oct 29, 2025, 09:02 PM UTC
Experian is experiencing technical difficulties with some services. Due to this, Xactus is experiencing degraded performance with Credit pulls and Precise ID. We are in communication with Experian in order to resolve this.
- monitoring Oct 29, 2025, 09:24 PM UTC
Experian credit requests and Precise ID are beginning to be successful. We are continuing to monitor Experian services.
- resolved Oct 29, 2025, 10:08 PM UTC
We are no longer seeing errors with Precise ID or credit pulls. Xactus is re-submitting any requests that failed during this incident.
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