Xactus incident

Equifax Errors

Major Vendor's status page →

Resolved after 4 hours 3 minutes, affecting Equifax, on November 21, 2025.

identified Nov 21, 2025, 10:25 PM UTC

Equifax has identified the issue. The impact is limited to soft pull requests. Equifax is implementing a fix.

Started
Nov 21, 2025, 08:48 PM UTC
Resolved
Nov 22, 2025, 12:51 AM UTC
Duration
4h 3m
Detected by Pingoru
Nov 21, 2025, 08:48 PM UTC

Affected components

Equifax

Update timeline

  1. investigating Nov 21, 2025, 08:48 PM UTC

    We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.

  2. identified Nov 21, 2025, 10:20 PM UTC

    Equifax has identified the issue and is working to implement a fix.

  3. identified Nov 21, 2025, 10:25 PM UTC

    Equifax has identified the issue. The impact is limited to soft pull requests. Equifax is implementing a fix.

  4. resolved Nov 22, 2025, 12:51 AM UTC

    This incident has been resolved.

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