Resolved after 2 hours 26 minutes, affecting Equifax, on January 12, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Equifax
Update timeline
- investigating Jan 12, 2026, 02:43 PM UTC
We have observed verification requests for The Work Number (TWN) at Equifax are returning error messages. We are engaging with Equifax support to troubleshoot the issue.
- identified Jan 12, 2026, 03:28 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 12, 2026, 05:10 PM UTC
A fix has been deployed and the errors are no longer observed.
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