Xactus incident

TransUnion Credit Request Errors

Resolved after 36 minutes, affecting TransUnion, on February 20, 2026.

monitoring Feb 20, 2026, 06:47 PM UTC

Requests are beginning to return successful responses from TransUnion. We will continue to monitor responses from requests to TransUnion.

Started
Feb 20, 2026, 06:36 PM UTC
Resolved
Feb 20, 2026, 07:13 PM UTC
Duration
36m
Detected by Pingoru
Feb 20, 2026, 06:36 PM UTC

Affected components

TransUnion

Update timeline

  1. investigating Feb 20, 2026, 06:36 PM UTC

    Requests to TransUnion from Xactus are returning error responses. We are working with TransUnion to investigate the issue.

  2. monitoring Feb 20, 2026, 06:47 PM UTC

    Requests are beginning to return successful responses from TransUnion. We will continue to monitor responses from requests to TransUnion.

  3. resolved Feb 20, 2026, 07:13 PM UTC

    This incident has been resolved.

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