Xactus incident

TransUnion Disruption

Resolved after 1 hour 14 minutes, affecting Xactus360, on February 25, 2026.

investigating Feb 25, 2026, 02:21 PM UTC

We have observed elevated error rates with TransUnion credit pulls. We have engaged with TransUnion support to troubleshoot the issue.

Started
Feb 25, 2026, 02:21 PM UTC
Resolved
Feb 25, 2026, 03:35 PM UTC
Duration
1h 14m
Detected by Pingoru
Feb 25, 2026, 02:21 PM UTC

Affected components

Xactus360

Update timeline

  1. investigating Feb 25, 2026, 02:21 PM UTC

    We have observed elevated error rates with TransUnion credit pulls. We have engaged with TransUnion support to troubleshoot the issue.

  2. resolved Feb 25, 2026, 03:35 PM UTC

    TransUnion credit pull error rates have returned to normal.

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