Resolved after 3 hours 8 minutes, affecting Experian, on March 2, 2026.
Experian was able to confirm that an outage was observed on their systems. Error rates for Experian Precise ID have returned to normal. We will continue to monitor the performance for stability.
Affected components
Update timeline
- investigating Mar 02, 2026, 09:25 PM UTC
We are investigating an observed increase in error rates for Experian Precise ID requests.
- investigating Mar 02, 2026, 10:43 PM UTC
We are in contact with Experian support to troubleshoot the issue.
- investigating Mar 02, 2026, 11:32 PM UTC
We are continuing to investigate this issue.
- monitoring Mar 02, 2026, 11:41 PM UTC
Experian was able to confirm that an outage was observed on their systems. Error rates for Experian Precise ID have returned to normal. We will continue to monitor the performance for stability.
- resolved Mar 03, 2026, 12:34 AM UTC
This incident has been resolved.
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