Xactus incident
Asset VerificationX (AccountChek) Reports Missing Intermittently
Resolved after 22 hours 43 minutes, affecting Xactus360, on March 4, 2026.
AccountChek PDFs are now successfully returning to Xactus360 for all new orders. If you need access to a completed order that was impacted during the disruption, please email [email protected] while we complete the remaining remediation.
Affected components
Update timeline
- investigating Mar 04, 2026, 08:37 PM UTC
An intermittent issue has been identified where completed AccountChek PDFs are not returning to Xactus360. For immediate access to a recently completed order, please email [email protected] while we work to resolve.
- resolved Mar 05, 2026, 07:21 PM UTC
AccountChek PDFs are now successfully returning to Xactus360 for all new orders. If you need access to a completed order that was impacted during the disruption, please email [email protected] while we complete the remaining remediation.
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