Xactus incident

Xactus360 Performance Degradation

Resolved after 1 day 19 hours, affecting Xactus360, on April 1, 2026.

monitoring Apr 02, 2026, 03:00 PM UTC

We are monitoring the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery continues to be successful.

Started
Apr 01, 2026, 05:28 PM UTC
Resolved
Apr 03, 2026, 12:55 PM UTC
Duration
1d 19h
Detected by Pingoru
Apr 01, 2026, 05:28 PM UTC

Affected components

Xactus360

Update timeline

  1. investigating Apr 01, 2026, 05:28 PM UTC

    We have identified an issue causing intermittent performance degradation in Xactus360 that is impacting product/service delivery. We are investigating and working to resolve the issue.

  2. identified Apr 01, 2026, 07:13 PM UTC

    We have identified the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery has resumed as expected. We are continuing to monitor.

  3. monitoring Apr 02, 2026, 03:00 PM UTC

    We are monitoring the issue that was causing intermittent performance degradation in Xactus360. Product/service delivery continues to be successful.

  4. resolved Apr 03, 2026, 12:55 PM UTC

    This incident has been resolved.

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