Xactus incident

Equifax Elevated Error Rates

Resolved after 6 hours 59 minutes, affecting Equifax, on April 10, 2026.

investigating Apr 10, 2026, 03:19 AM UTC

We have observed an increase in error rates for credit pulls through Equifax. Xactus staff has engaged Equifax support for assistance.

Started
Apr 10, 2026, 03:19 AM UTC
Resolved
Apr 10, 2026, 10:18 AM UTC
Duration
6h 59m
Detected by Pingoru
Apr 10, 2026, 03:19 AM UTC

Affected components

Equifax

Update timeline

  1. investigating Apr 10, 2026, 03:19 AM UTC

    We have observed an increase in error rates for credit pulls through Equifax. Xactus staff has engaged Equifax support for assistance.

  2. resolved Apr 10, 2026, 10:18 AM UTC

    This incident has been resolved.

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