Xactus incident

High Error Rates - Experian Credit

Resolved after 1 hour 31 minutes, affecting Experian, on April 22, 2026.

monitoring Apr 22, 2026, 09:57 PM UTC

Error rates have returned to normal levels. We will monitor to ensure stability.

Started
Apr 22, 2026, 08:51 PM UTC
Resolved
Apr 22, 2026, 10:22 PM UTC
Duration
1h 31m
Detected by Pingoru
Apr 22, 2026, 08:51 PM UTC

Affected components

Experian

Update timeline

  1. investigating Apr 22, 2026, 08:51 PM UTC

    We have detected elevated error rates for credit pulls from Experian. We are investigating the cause of the issue now.

  2. identified Apr 22, 2026, 09:15 PM UTC

    We have confirmed with support personnel at Experian that they are working to resolve an outage.

  3. monitoring Apr 22, 2026, 09:57 PM UTC

    Error rates have returned to normal levels. We will monitor to ensure stability.

  4. resolved Apr 22, 2026, 10:22 PM UTC

    This incident has been resolved.

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