Xactus incident

Xactus 360 Unavailable

Resolved after 49 minutes, affecting Xactus360, on May 18, 2026.

monitoring May 18, 2026, 03:04 PM UTC

The root cause has been identified, and service to Xactus360 has been restored. We are continuing to monitor to ensure stability.

Started
May 18, 2026, 02:41 PM UTC
Resolved
May 18, 2026, 03:30 PM UTC
Duration
49m
Detected by Pingoru
May 18, 2026, 02:41 PM UTC

Affected components

Xactus360

Update timeline

  1. identified May 18, 2026, 02:41 PM UTC

    We have identified an issue impacting all product ordering and return from Xactus 360. We are actively working to restore service.

  2. monitoring May 18, 2026, 03:04 PM UTC

    The root cause has been identified, and service to Xactus360 has been restored. We are continuing to monitor to ensure stability.

  3. resolved May 18, 2026, 03:30 PM UTC

    This incident has been resolved.

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