Resolved after 29 minutes, affecting Experian, on May 13, 2026.
Response rates for Precise ID have returned to normal levels. We are continuing to monitor.
Affected components
Experian
Update timeline
- investigating May 13, 2026, 12:10 AM UTC
We are investigating elevated error rates with Experian Precise ID requests. Credit requests are unaffected. We are in contact with Experian.
- monitoring May 13, 2026, 12:16 AM UTC
Response rates for Precise ID have returned to normal levels. We are continuing to monitor.
- resolved May 13, 2026, 12:40 AM UTC
This incident has been resolved.
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