Xactus incident
Xactus360 Credit Report Merge/Unmerge Options Visibility
Minor Vendor's status page →
Resolved after 1 day, affecting Xactus360, on May 11, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Xactus360
Update timeline
- identified May 11, 2026, 06:07 PM UTC
In Xactus360, the option to Merge and/or Unmerge credit reports may not be displayed for some users. We are actively working to correct this. To request support with this issue, email [email protected].
- identified May 11, 2026, 10:07 PM UTC
We applied a fix that partially restored the options to users. We are continuing our efforts to fully resolve this.
- monitoring May 12, 2026, 05:25 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 06:15 PM UTC
This incident has been resolved.
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