Xactus incident

Experian Credit and Precise ID Errors

Resolved after 18 minutes, affecting Experian, on May 8, 2026.

resolved May 08, 2026, 01:36 AM UTC

This incident has been resolved. Experian responses are functioning as expected.

Started
May 08, 2026, 01:17 AM UTC
Resolved
May 08, 2026, 01:36 AM UTC
Duration
18m
Detected by Pingoru
May 08, 2026, 01:17 AM UTC

Affected components

Experian

Update timeline

  1. investigating May 08, 2026, 01:17 AM UTC

    Credit and Precise ID requests to Experian are returning error responses at a high rate. We are in contact with Experian to investigate the issue.

  2. monitoring May 08, 2026, 01:26 AM UTC

    Requests are beginning to return successful responses from Experian. We will continue to monitor for stability.

  3. resolved May 08, 2026, 01:36 AM UTC

    This incident has been resolved. Experian responses are functioning as expected.

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