Resolved after 2 hours 21 minutes, affecting Experian, on May 5, 2026.
Experian support has informed us that they are making progress with resolving the technical outage.
Affected components
Experian
Update timeline
- investigating May 05, 2026, 03:08 PM UTC
We are investigating elevated error rates observed for attempts to pull Precise ID reports from Experian.
- identified May 05, 2026, 04:55 PM UTC
Experian support has informed us that they are making progress with resolving the technical outage.
- resolved May 05, 2026, 05:30 PM UTC
This incident has been resolved.
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