Resolved after 1 hour 10 minutes, on October 8, 2025.
The error rate has returned to normal levels for Equifax pulls. We are monitoring closely, and we remain in contact with Equifax support.
Update timeline
- identified Oct 08, 2025, 07:35 PM UTC
We have observed an increase in error rates for credit pulls through Equifax. Xactus staff is engaging Equifax support for assistance.
- monitoring Oct 08, 2025, 08:04 PM UTC
The error rate has returned to normal levels for Equifax pulls. We are monitoring closely, and we remain in contact with Equifax support.
- resolved Oct 08, 2025, 08:45 PM UTC
This incident has been resolved.
Your product runs on more than Xactus
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services