Resolved on November 24, 2025, affecting Bancontact.
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Yesterday, (23/11/2025) between 19:29 and 22:33 CET. We confirm that as of 22:33 CET on 23/11/2025, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
Affected components
Update timeline
- resolved Nov 24, 2025, 10:03 AM UTC
Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Bancontact Yesterday, (23/11/2025) between 19:29 and 22:33 CET. We confirm that as of 22:33 CET on 23/11/2025, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.
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