Worldline incident

Service interruption with Maestro & ApplePay

Resolved after 3 hours 51 minutes, affecting Apple Pay and Maestro, on March 24, 2026.

resolved Mar 24, 2026, 01:32 PM UTC

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Maestro & ApplePay on 24/03/2026 between 02:32 and 13:30 CET. We confirm that as of 13:30 CET on 24/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Started
Mar 24, 2026, 09:41 AM UTC
Resolved
Mar 24, 2026, 01:32 PM UTC
Duration
3h 51m
Detected by Pingoru
Mar 24, 2026, 09:41 AM UTC

Affected components

Apple PayMaestro

Update timeline

  1. identified Mar 24, 2026, 09:41 AM UTC

    We would like to inform you about an ongoing issue with Maestro and ApplePay transaction processing as from 05:00 CEST Today, (24/03/2026). We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

  2. resolved Mar 24, 2026, 01:32 PM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Maestro & ApplePay on 24/03/2026 between 02:32 and 13:30 CET. We confirm that as of 13:30 CET on 24/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

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