Worldline incident

Service with iDeal restored

Resolved after 13 minutes, affecting iDEAL, on March 25, 2026.

resolved Mar 25, 2026, 03:10 PM UTC

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 25/03/2026 between 15:27 and 15:40 CET. We confirm that as of 15:40 CET on 25/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Started
Mar 25, 2026, 02:27 PM UTC
Resolved
Mar 25, 2026, 02:40 PM UTC
Duration
13m
Detected by Pingoru
Mar 25, 2026, 02:27 PM UTC

Affected components

iDEAL

Update timeline

  1. resolved Mar 25, 2026, 03:10 PM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via iDeal on 25/03/2026 between 15:27 and 15:40 CET. We confirm that as of 15:40 CET on 25/03/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

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