Worldline incident

Service interruption with Apple Pay

Resolved after 56 minutes, affecting Apple Pay, on June 19, 2026.

resolved Jun 19, 2026, 12:17 PM UTC

Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Apple Pay between 17/06/2026 at 12:22 CEST and 19/06/2026 at 12:56 CEST. We confirm that as of 12:56 CEST on 19/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

Started
Jun 19, 2026, 11:20 AM UTC
Resolved
Jun 19, 2026, 12:17 PM UTC
Duration
56m
Detected by Pingoru
Jun 19, 2026, 11:20 AM UTC

Affected components

Apple Pay

Update timeline

  1. identified Jun 19, 2026, 11:20 AM UTC

    We would like to inform you about an ongoing issue with Apple Pay transaction processing as from 12:00 CEST on 19/06/2026. We are investigating the situation with the highest priority. An update will be provided shortly. We appreciate your understanding of the matter.

  2. resolved Jun 19, 2026, 12:17 PM UTC

    Please be informed that due to a technical issue, some of your customers might have been unable to make payments online via Apple Pay between 17/06/2026 at 12:22 CEST and 19/06/2026 at 12:56 CEST. We confirm that as of 12:56 CEST on 19/06/2026, normal service has been resumed and your customers will now be able to make payments normally. We regret the situation and any potential inconvenience.

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